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Privacy Policy

 

HF Drinks Ltd
Last updated: 25/2/2026

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HF Drinks Ltd (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, purchase from us, or contact us.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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1. Who We Are

HF Drinks Ltd
Registered in England & Wales
Company Number: [Insert Number]
Registered Office: [Insert Address]
Email: sales@hfdrinks.co.uk

HF Drinks Ltd is the data controller responsible for your personal data.

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2. Information We Collect

We may collect and process the following information:

  • Identity data (name, company name)

  • Contact data (email address, phone number, billing and delivery address)

  • Order information (products purchased, payment details, order history)

  • Technical data (IP address, browser type, device information)

  • Marketing preferences (if you opt in to receive updates)

We do not store full payment card details. Payments are processed securely through our third-party payment providers.

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3. How We Use Your Information

We use your personal data to:

  • Process and fulfil orders

  • Manage delivery and logistics

  • Respond to enquiries

  • Provide customer support

  • Improve our website and services

  • Send marketing communications (only if you have opted in)

  • Comply with legal and regulatory obligations

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4. Legal Basis for Processing

We rely on the following legal bases:

  • Performance of a contract (processing orders and deliveries)

  • Legal obligation (tax, accounting, compliance)

  • Legitimate interests (improving services and business operations)

  • Consent (for marketing communications)

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5. Sharing Your Information

We may share your data with:

  • Delivery and logistics partners

  • Payment service providers

  • IT and website service providers

  • Professional advisers (accountants, legal advisers)

  • Government authorities where required by law

We only share information necessary for these services.

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6. International Transfers

If data is transferred outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR.

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7. Data Retention

We retain personal data only as long as necessary to:

  • Fulfil contractual obligations

  • Meet legal, tax, and accounting requirements

  • Resolve disputes

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8. Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request erasure of your data

  • Object to processing

  • Restrict processing

  • Request data portability

  • Withdraw consent (for marketing) at any time

To exercise these rights, please contact us at: privacy@hfdrinks.co.uk

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

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9. Cookies

Our website uses cookies to improve functionality and user experience. You can control cookie settings through your browser.

For more information, please see our Cookie Policy.

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10. Security

We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, misuse, or alteration.

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11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

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